Technical Support and Projects Units 

About the Unit

A specialized technical section dealing with OSCE was established within the Family Protection Department in 2016 and was called the "OCSE Section", taking into account the best interests of the child.

the employees were trained on the latest international technologies in the field of combating cybercrime, especially crimes of OCSE. The section was provided with a laboratory that has the latest equipment and technologies.

In 2021, the section’s name was changed to Technical Support and Project Unit.

Duties

  • Investigating cases of sexual exploitation on the Internet, arresting the perpetrators and transfer  them to court.
  • Providing technical support to the Department and its field divisions by examining digital evidence and providing the necessary technical reports to the judiciary and technical experts in the cases of the Family and Juvenile Protection Department if requested, and contributing to the investigation of cases of unknown sexual assaults by reaching out to identify the perpetrators using modern digital technologies and extracting digital evidence.
  • Investigating cases received from the International Interpol related to the dissemination of child pornography on the Internet.
  • Providing technical support for case archiving systems, archiving social studies files, and managing a system for automating procedures for dealing with domestic violence cases.
  • Follow-up the department’s e-mail, supervise the social networking site (Facebook) page, receive messages and publications related to issues of domestic violence, sexual abuse, and juvenile delinquency, follow-up and respond to them, and send them to the relevant departments, in addition to monitoring publications, videos, and photos related to the nature of the administration's work through social networking sites.
  • Supervising the implementation of project activities.
  • Preparing and reviewing agreements and memorandums of understanding with partner agencies.

You can contact  the department via the private e-mail (socs@psd.gov.jo), or through the e-mail of the Family and Juvenile Protection Department (fpj.dept@psd.gov.jo).

You can also communicate with the department through the official page of the department via Facebook, or through any of the department's departments spread across all governorates of the Kingdom.

You can submit a report through the website or through the application (Amen 911) available for Android and iOS devices.