Surveys of service recipients' satisfaction with operations services - Directorate of Civil Defense

(Fire, Ambulance, Rescue)

your service is our responsibility.

The Directorate of Civil Defense seeks continuous improvement and development on the quality of service that is provided to you, to achieve this goal, this questionnaire was prepared, Note that all the contents of the questionnaire will be treated in strict confidence, and it will take approximately (10) minutes to answer this questionnaire.

General data











More than one service can be selected






Please indicate the governorate, district or region
The first : reputation and general impression













































The second : service delivery


















































The third : service and relations of service recipients

























The fourth : loyalty of service recipients















The fifth : the level of general satisfaction