Traffic Department

Detection of traffic reporting and complaints

Recipients

• Companies, citizens, institutions, hotels, embassies, schools, ....

Place

• The main center: Traffic Planning Branch / Institutional Development Department / Traffic Department.
  Alternative places: Traffic sections concerned in the governorates.
  The possibility of obtaining the service electronically with the mention of the site: by communicating with the Traffic Department through the available communication channels (website / electronic services / platform at your service, e-mail, Facebook, the official Traffic Department).

Conditions

• service recipients must submit compliant ( written, verbal or by phone)
• traffic note or problem on site ( coming from officers of sections or field reports)

Documents

• Compliant form to explain the nature of traffic problem
• Identifying the exact address ( name of street / neighborhood )

Procedures

• Fill the compliant form and submit it to official or any traffic reports on site to sections
• A special team of planning and studies engineers is formed to detect site in cooperation with representative of concerned authorities (city, public works, municipalities …etc) depending on traffic reports.
• Performing sensory detection on site, if detection is performed with cooperation from other concerned authority, a special report is prepared and signed by both sides.
• Correspondences with concerned authority via official letter with technical and engineering solution to take necessary actions.

Partners

• Great Amman municipality
• Ministry of public works and housing
• Municipalities

Fees

-

Time expected

• 2-5 days depending on nature of compliant

Notes