- Receiving complaints
1-Complaints are directly received from the victims or from their parents
2-through police station
3-Through ministries, governmental institutions and NGOs or any other party concerned with this matter
4-Complaints are received via toll-free phone number (911) around the clock.
5- Neighbors, relatives or other sources.
6-Complaints are received by completing special form prepared on the official site of the department on the internet.