Civil Defense 

Incidents reports ( rescue, ambulance, firefighting)  

Recipients

  • Public and private sectors

  • Citizens

  • Residents

Place

  • Main center / civil defense directorate / operations division Civil defense directorates around the kingdom. 

Conditions

  • Incident  under the name of the person concerned or the requesting party.

Documents

  • ID Card
  • Official authorization by the concerned person in case on his behalf

Procedures

  • Fill out the service request form or submit an official letter to the Civil Defense Directorate / Operations Division or the Field Directorate stating the requesting party to obtain a certified copy of an incident report (fire, ambulance, rescue).

  • The concerned department in the Operations Division/Field Directorate checks the transaction

  • A certified copy of the incident report is delivered to the requesting party, attached to an official letter.

Partners

  • Null 

Fees

  • free 

Time expected

  • 30 minutes (note that the period set for receiving the required report is a week after the date of dealing with the incident. The report can be received after a week has passed from the date of dealing with the incident).

contact channels 

  • Civil Defense Directorate - Department of Prevention and Self-Protection Amman / Abdali / Abdali Street.

  • E-mail: cdd.oper_dpt@psd.gov.jo  

  • Tel 065661111  / Ext. (4431) / Fax 065667717

time of service submission 

(Sunday - Thursday) from (8:00 am - 2:45 pm).